About Us

About Globetrotter Agency Limited

Globetrotter is a dynamic one stop travel shop catering for every traveler’s needs. We have excellent staff who advise our valued clients on their preferred choices and also recommends holiday ideas for those shopping for a holiday package. Globetrotter is in its 5th year of operation and has maintained a steady growth over this period.

Our forte is offering off the beaten track options like adventure and bucket list experiences, culinary and interactive excursions and even planning your special occasion to the last detail.

Earlier 2019, Globetrotter was listed as a non trading company on the Nairobi Securities Exchange with a view to issuing an IPO in the very near future. This attests to our strength and commitment to our work which is to provide the best possible service to all our clientele.

Vision

Africa on the whole is an emerging market. Our vision as globetrotters is to realize the full potential of the internet. Our aim is to have a travel portal that will be used not only in Africa, but worldwide. As we speak travel applications users worldwide 149 billion in 2016 to 197 billion in 2017, and are set to hit 352 billion marks by 2021.

Mission

Our objective is to deliver firstly confidence in online payment as that is a major concern for the third world users in terms of trust and reliability of such platforms as PayPal, M- Pesa etc.

Core Values

G- Global Experience: Aim to deliver to the best of their ability to our clientele every service in order to help them have a global/domestic memorable experience

O- Overall Experience: -We strive to ensure a seamless travel experience

T- Timely Responses: We aim to reply to all our customer queries as soon as possible

R- Reliable: We as an organization pride ourselves as being reliable approachable and friend

O- Online/ Innovation: Our ultimate goal is to the preferred online booking engine for African and global travel. Responding to the favourable online trends and providing clients with the right tools to purchase a holiday package

T- Thinking outside the box: Globetrotter is committed to providing travel solutions and experiences beyond the normal choices

E- Ethical customer Management: We strive to deliver the requested and advertised packages as well as maintain honesty and integrity in the booking and delivery process.

Our Services

We are are 360 degree travel and tours company handling travel plans and logistics of our dear clients.

Our services include;

  • Air Ticket Booking
  • Culinary Experiences
  • Bucket list holidays/ experiences
  • Hotel Booking
  • Airport Transfers
  • Safari Tours
  • International Holidays
  • Visa Processing
  • Travel Insurance
  • Event management
  • Train tickets
  • Team building services

Management Team

Tina Patel

CHAIRPERSON

Vidya Jethwa

MANAGING DIRECTOR

Bansri Jethwa

HEAD OF FINANCE, HR & ADMIN

Meet the Team

David Mecha

PAYABLE ACCOUNTANT

David is tight with his teammates. And that’s good. This Trust and collaboration isn’t just helpful for achieving personal goals, it's essential in the job he does for clients – financial functions related to the collection, accuracy, recording, analysis and presentation of our company's financial operations

Geeta Lava

HEAD OF TICKETING DEPARTMENT

Geeta leads the ticketing department. Apart from her daily duties, she loves travelling, hiking, listening to music and playing badminton.

John Kinaro

HEAD OF TOURS DEPARTMENT

His main responsibility is to give clients competitive quotes, great services and customer satisfaction. Outside work John likes travelling, hiking, watching football and playing video games.

Stephen Ng'aari

HEAD OF IT DEPARTMENT

Steve knows the language of the machines. He strives to make all systems run smoothly in the office. Apart from his duties, he loves reading a good book and listening to people's life stories.

Leonard Ombija

RECEIVABLE ACCOUNTANT

Leonard Provides financial and administrative support by ensuring the company receives timely payments for the services and properly records the transactions by invoicing, posting receipts and resolving discrepancies according to established policies and procedures in an efficient, timely and accurate manner

Reyah Atisa

TICKETING CONSULTANT

Reyah loves her job as a travel consultant. When she is not working, you will probably find her socializing, creative writing, travelling and reading.

Shivani Parmar

TICKETING CONSULTANT

Aside from organizing travel for clients, Shivani enjoys listening to music, taking photos, exploring new destinations and playing netball.

Pauline Wangeci

TICKETING CONSULTANT

Apart from her day to day activities as a ticketing consultant, Pauline enjoys travelling, listening to music, playing sports and meeting new people.

Carolyne Ndeta

TOUR CONSULTANT

Carol is in charge of doing tour costing, scheduling and itinerary planning. She finds satisfaction in making sure that the client enjoys their trip without hitches.

Beverly Khamia

DIGITAL MANAGER

Bev as she is called in the office loves everything about social media. Apart from that she enjoys listening to music, traveling and watching documentaries.

Chirag Patel

GRAPHICS DESIGNER

Chirag has the knowledge and strong desire to develop conceive and implement designs and graphics that have a positive impact on the enterprise on hand.

Joyce Okubasu

VISA CONSULTANT

Ann Wairitu

ACCOUNTS CLERK

Ann is passionate about leading peopleβ€”not machines which is in line with her responsibility which includes keeping financial records updated, preparing reports and expense vouchers and receipts.

Fred Mosota

MAIL CLERK